![Full Colour - White Backing-1.png?width=150&height=100]](https://help.swaghub.com/hs-fs/hubfs/Full%20Colour%20-%20White%20Backing-1.png?height=50&name=Full%20Colour%20-%20White%20Backing-1.png)
When is a product eligible for replacement?
SwagHub will replace items if they are defective or damaged.
Please email help@swaghub.com within 5 (five) days of receipt of your order with a detailed description and pictures of the defective or damaged product(s). Once your request is received, we will email a confirmation of receipt and follow up to confirm the approval or rejection of your replacement request.